Cookie Policy
COOKIE POLICY
This Cookie Policy explains how FoodX (“we”, “us” or “FoodX”) uses cookies and similar technologies when you visit our Website or use our Services. This policy should be read together with our Privacy Policy, which explains how we use your personal information.
We use cookies to improve the quality, functionality and performance of our Website and Services, and to provide you with a more personalised and meaningful browsing experience.
When you visit our Website, our web server sends cookies to your device. These cookies allow us to recognise your device, but not necessarily identify you personally.
By continuing to use our Website, you acknowledge this Cookie Policy. Where required by law, we will ask for your consent before placing non-essential cookies on your device. You may withdraw or change your consent at any time.
1. WHAT ARE COOKIES?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.
Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device for a set period or until deleted.
Cookies may store and track information about your browsing activity, preferences, and interactions with the Website.
We may also use similar technologies such as:
- Local storage
- Pixels / tracking tags
- Analytics tools
These technologies perform similar functions to cookies.
2. LEGAL BASIS FOR USING COOKIES
Under applicable laws including the UK GDPR, Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR):
- Strictly necessary cookies do not require consent
- All other cookies (e.g. analytics, marketing) require your explicit consent
We use a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
3. TYPES OF COOKIES WE USE
The cookies used on this Website are categorised in line with guidance from the International Chamber of Commerce (ICC).
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Website and enable core functionality such as:
- Placing orders
- Navigating pages
- Saving your basket items
- Remembering your postcode or delivery details
Without these cookies, key parts of the Website will not function properly.
These cookies do not store personal information beyond what is necessary for functionality and do not require consent.
3.2 Performance and Analytics Cookies
These cookies collect anonymous information about how visitors use the Website. This allows us to analyse and improve performance.
This information may be used to:
- Understand how users interact with the Website
- Generate usage statistics
- Identify errors or technical issues
- Monitor traffic sources (e.g. how users arrived on the Website)
These cookies help us continuously improve the Website and user experience.
We may use trusted third-party providers (such as analytics services) to process this data on our behalf.
3.3 Functionality Cookies
These cookies allow the Website to remember your preferences and provide enhanced features, such as:
- Remembering your login details
- Saving user preferences
- Providing personalised content
Without these cookies, certain features may not function correctly.
3.4 Targeting and Marketing Cookies
These cookies may be used to:
- Deliver relevant advertisements
- Measure effectiveness of marketing campaigns
- Track browsing behaviour across websites
These cookies may be set by third-party advertising partners.
They do not store direct personal details but are based on uniquely identifying your browser and device.
4. THIRD-PARTY COOKIES
Some cookies on our Website are set by third-party service providers, including:
- Analytics providers
- Payment processors
- Marketing platforms
- Embedded services (e.g. maps, videos)
These third parties may collect information about your online activities across different websites.
We do not control these cookies directly, and you should refer to the respective third-party privacy policies for more information.
5. MANAGING YOUR COOKIE PREFERENCES
You have full control over your cookie settings.
You can:
- Accept or reject cookies through our cookie banner
- Update your preferences at any time
- Delete cookies via your browser settings
Most web browsers automatically accept cookies, but you can modify your browser settings to:
- Block cookies
- Delete existing cookies
- Receive notifications when cookies are set
For more information, you can visit:
👉 www.allaboutcookies.org
Please note that blocking or disabling cookies may affect the functionality of the Website, and some features may not work properly.
6. DATA RETENTION
Cookies are stored for different durations depending on their purpose:
- Session cookies → deleted when browser closes
- Persistent cookies → stored for a defined period or until manually deleted
We ensure that cookie data is not retained longer than necessary for its intended purpose.
7. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect:
- Changes in legal requirements
- New technologies
- Improvements to our services
Any updates will be published on this page.
8. FURTHER INFORMATION
For more details about how we use your personal data, please refer to our Privacy Policy.
9. CONTACT
If you have any questions about this Cookie Policy or how we use cookies, please contact us at: